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FAQ'S

How do I change my billing information?

How do I check my usage for the month?

How do I check if my account is active?

Can I use Dial-Up Networking (DUN) to connect to Hawk Communications?

Computer is not receiving a response from the modem

Dial-Up Networking could not negotiate a compatible set of network protocols

AOL starts when I connect to Hawk Communications

Dial-Up Networking Password Option Unavailable

I can't obtain a stable connection with Hawk Communications

I can't view Web pages

I get disconnected after sending and receiving e-mail

Microsoft Dial-Up Adapter is not installed

Modem does not exist, is not plugged in or is out of service

My computer 'Freezes' (Locks Up) when I use Hawk Communications

My Modem keeps making noise even after I get connected

Unable to logon to the server using Secure Password Authentication

Unable to open outgoing mail file

You do not have any accounts configured for sending e-mail