Search :
 
 
                 
  
My computer 'Freezes' (Locks Up) when I use Hawk Communications
 
If your system freezes frequently when you are using Hawk Communications, there may be a conflict between the Hawk Communications software and another software program running on your machine. To resolve this issue complete the steps below:

 
  • For Windows 95/98 Users:

     
    1. Press and hold the Ctrl, Alt and Delete keys at the same time.
    2. A window will appear, listing all of the programs running on your system.

    1. For every program except Explorer and Systray, click once on each program listed to highlight it and click on the End Task button.

      Note: Each time that you click on the End Task button, you will have to press and hold the Ctrl, Alt and Delete keys to bring the Close Program window back up.

       
    2. Try your Hawk Communications connection again. If this resolves the problem, close Hawk Communications and restart your computer. Repeat Steps 1 through 3, clicking End Task for only one program at a time. Each time you use End Task, try your Hawk Communications connection again. When you stop receiving the error, the last program you used End Task on is the one creating the conflict.
    3. Once you've found the conflicting program, close it before you logon to Hawk Communications. You can contact the manufacturer to see if they have more information about a solution so you can use both Hawk Communications and this program at the same time.

    After disconnecting from Hawk Communications, you can re-launch the applications that you had closed by rebooting your computer.

     

  • For Windows NT Users:
    1. Press and hold the Ctrl, Alt and Delete keys at the same time.
    2. Click on the Task Manager button.

    1. For every program except Explorer and Systray, click once on each program listed to highlight it and click on the End Task button.

      Note: Each time that you click on the End Task button, you will have to press and hold the Ctrl, Alt and Delete keys to bring the Close Program window back up.

       
    2. Try your Hawk Communications connection again. If this resolves the problem, close Hawk Communications and restart your computer. Repeat Steps 1 through 3, clicking End Task for only one program at a time. Each time you use End Task, try your Hawk Communications connection again. When you stop receiving the error, the last program you used End Task on is the one creating the conflict.
    3. Once you've found the conflicting program, close it before you logon to Hawk Communications. You can contact the manufacturer to see if they have more information about a solution so you can use both Hawk Communications and this program at the same time.

    After disconnecting from Hawk Communications, you can re-launch the applications that you had closed by rebooting your computer.