If
you are experiencing problems viewing
Web pages, there may be several
causes. The information listed below
should help you to determine the cause
of the problem and find a solution.
A.
Do you have proxy settings enabled
?
To
verify whether you have proxy settings
enabled and to disable them, please
follow these steps:
- Open Netscape.
- From the Edit menu,
select Preferences.
- On the left side of the
window, click the + next
to Advanced.
- Under Advanced, click on Proxies.
- Select Direct Connection to
the Internet and click OK.
Internet Explorer Users:
- Click on the Windows Start
button, point to Settings
and select Control Panel.
- Double-click on the Internet
or Internet Options icon.
- Select the Connections
tab
Note: For Internet
Explorer 5.0 users only, click
on the Settings button.
- Uncheck the Use a Proxy
Server box and click OK.
- Click OK again to exit.
B.
Rename the Additional wsock32.dll
Files
If
you are still experiencing
difficulties viewing Web sites,
complete the steps below to rename
any extra copies of the wsock32.dll
file that may be located on your
computer.
- Click on the Windows Start
button, point to Find and
select Files Or Folders.
- In the Named text box,
type wsock32.dll and
click Find Now.
- You will need to rename any
copy of the wsock32.dll file
that is not located in the
C:\Windows\System folder. To
rename a file:
- Click once on the file to
highlight it.
- From the File menu,
select Rename.
- Type in a new name (for
example, wsock32(old).dll).
- Press the Enter key
on your keyboard for the new
name to take effect.
- Repeat the steps above for
each copy of the wsock32.dll
file on your system that is NOT
in the C:\Windows\System folder.
Try
logging on to Access-4-Freeagain. If
you are still unable to view Web
pages, proceed to Step 4 below.
C.
Verify your network settings
Once
you've added any necessary
components, follow the steps below.
- Click once on TCP/IP to
highlight it and click on the Properties
button.
- Select the DNS
Configuration tab and ensure
that Disable DNS is
checked.
- Select the WINS
Configuration tab and make
sure that Disable WINS
Resolution is checked.
- Click OK.
- In the Primary Network Logon
field, make sure that Client
for Microsoft Networks is
selected.
- Click OK.
- Click on Dial-up Adapter
once to highlight it.
- Click on the Properties
button.
- Select the Advanced tab
and click once on Use IPX
Header Compression to
highlight it.
- Under the Value drop-down
menu, select NO.
- Click OK and OK
again. The following window will
appear:

- Click Yes to restart
your computer.
E.
Some secure Web sites require
your browser to support
"128-bit high encryption"
You
can check if your existing browser
supports by doing the following:
- Open your browser.
- Click on the Help menu.
- Select About Navigator
for Netscape, or About
Internet Explorer for IE.
- Look under Encryption
or Cipher strength to
find the details for your
browser.
If
you use Internet Explorer and need
to upgrade to 128-bit encryption, click
here.
If you use Netscape Navigator and
need to upgrade to 128-bit
encryption, click
here.
|